Privacy policy

1. Overview

This Privacy Policy explains how seeksimple collects, uses, shares, and protects personal information when you visit our website, create an account, place an order, contact customer care, or interact with our marketing. By using our services you agree to the practices described here. This policy does not limit your statutory rights.

2. Who we are and how to contact us

seeksimple is the controller of your personal information when we decide the purposes and means of processing.
Contact email — seeksimpleshop@gmail.com.

3. Information we collect

We collect information in three ways.

  1. Information you provide

  • Identity and contact data — name, email, phone, shipping address, billing address

  • Account data — login credentials and profile details

  • Order data — items purchased, sizes, notes, gift messages

  • Customer care communications — messages, emails, attachments

  • Marketing preferences — newsletter and SMS preferences where applicable

  1. Information collected automatically

  • Device and usage data — IP address, device identifiers, browser type, operating system, pages viewed, time stamps, referral URLs

  • Cookies and similar technologies — small files that help remember your settings, keep you signed in, analyze traffic, and personalize content

  1. Information from third parties

  • Payment and fraud prevention partners — confirmations of payment, risk signals

  • Analytics and advertising partners — aggregated or pseudonymous insights about site use and ad performance

  • Logistics and customer tools — delivery updates and support ticket status

4. How we use information and legal bases

We use personal information for the purposes below and rely on one or more of these legal bases where required by law.

  • To process and deliver your orders — performance of a contract

  • To provide account features, customer care, and service updates — performance of a contract and legitimate interests

  • To personalize your experience and recommend products — legitimate interests or consent where required

  • To send marketing communications and newsletters — consent or legitimate interests with opt out available at any time

  • To run analytics, measure performance, and improve our site and products — legitimate interests or consent where required

  • To detect and prevent fraud, abuse, and security incidents — legitimate interests and legal obligations

  • To comply with tax accounting and other legal requirements — legal obligations

5. Cookies and similar technologies

We use cookies, web beacons, and comparable technologies for essential site functions, analytics, and advertising. You can manage cookies through your browser settings and through the controls offered in our cookie banner where available. Disabling certain cookies may limit site functionality.

6. Advertising and analytics

We work with analytics and advertising partners to understand site usage and to show ads that are more relevant. This may involve sharing pseudonymous identifiers and device or usage data. You can opt out of interest based advertising through your browser and mobile settings and by using the Do Not Sell or Share option described below. Enabling a Global Privacy Control signal in your browser will be honored where required by law.

7. Payment processing

Payments are processed by our payment partners. We do not store full card numbers or CVV codes. Payment partners may collect and process your payment information under their own privacy terms.

8. How we share information

We share information with trusted service providers who support our operations. Categories include

  • Ecommerce platform and hosting

  • Payment processing and fraud prevention

  • Warehousing, fulfillment, and carriers

  • Customer service and messaging tools

  • Analytics and advertising

  • Professional advisers and auditors
    We require service providers to protect information and use it only as instructed. We may also share information to comply with laws or valid legal requests or to protect our rights, users, or others. In a business transfer such as a merger or acquisition information may be transferred as part of the transaction.

9. International data transfers

Your information may be processed in countries other than where you live. When we transfer information internationally we implement safeguards such as standard contractual clauses and technical and organizational measures designed to protect your information.

10. Retention

We keep information only as long as necessary for the purposes described above. Example durations

  • Order records and invoices — at least six years for tax and accounting

  • Marketing preferences — until you opt out or your account is deleted

  • Customer support records — the period needed to resolve your request and meet audit requirements
    When information is no longer needed we delete or anonymize it.

11. Your rights

Your rights depend on your location and applicable law. Subject to limits you may have the rights listed below.

  • Access — request a copy of your personal information

  • Correction — ask us to fix inaccuracies

  • Deletion — ask us to delete information

  • Restriction — ask us to limit processing

  • Portability — receive data in a portable format

  • Objection — object to processing based on legitimate interests and to direct marketing

  • Withdraw consent — withdraw consent at any time where processing relies on consent
    To exercise rights contact seeksimpleshop@gmail.com. We will verify your identity and respond within the time required by law.

Residents of the European Economic Area and the United Kingdom

You also have the right to lodge a complaint with a supervisory authority. For the United Kingdom contact the Information Commissioners Office. We aim to resolve your concerns quickly and fairly.

Residents of California

Under the California Consumer Privacy Rights Act you have the right to know, delete, correct, and to opt out of sale or sharing for cross context behavioral advertising, and to limit the use and disclosure of sensitive personal information.

  • We do not sell personal information for money.

  • We may share identifiers and device or usage data with advertising partners which may be treated as sale or sharing under California law.

  • You can opt out by using a Do Not Sell or Share link on our site or by emailing seeksimpleshop@gmail.com.

  • We honor authorized agent requests where the agent provides proof of authorization.

  • We honor Global Privacy Control signals where required.
    We do not use or disclose sensitive personal information to infer characteristics beyond what is necessary to provide the services you request.

12. Children

Our site is directed to adults. We do not knowingly collect personal information from children under thirteen. If you believe a child provided information to us contact seeksimpleshop@gmail.com and we will delete it.

13. Security

We apply reasonable administrative technical and physical safeguards designed to protect personal information, including encryption in transit where supported, access controls, and staff training. No system is perfectly secure. You are responsible for keeping your account credentials confidential.

14. Do Not Track and Global Privacy Control

Some browsers transmit Do Not Track signals. Our site does not respond to Do Not Track. We do respond to Global Privacy Control signals where required by law.

15. Changes to this policy

We may update this Privacy Policy to reflect changes to our practices or for legal reasons. Changes take effect when posted on our site. If changes are material we will provide additional notice where appropriate.

16. Contact

Questions or requests about privacy and your data rights
Email — seeksimpleshop@gmail.com